frequently asked questions

GENERAL

1. What does Gymprint specialise in?
We specialise in custom-branded gym apparel. From design to production, we help fitness brands, gyms, and coaches put their logo on premium activewear.

2. What items can you customise?
Performance t-shirts, tanks, hoodies, sweatshirts, polos, and more. We use high-quality blanks from trusted brands like AS Colour, Ramo, Biz Collection, Syzmik, and JB’s Wear.

3. How do I place an order?
Choose your garment, upload your logo or artwork using our online tool (PDF, AI, EPS, PNG, JPEG), and customise it your way. Complete checkout. We’ll handle the printing and delivery.

4. What file formats work best?
Vector files (.AI, .EPS, .PDF) give the best results. We also accept high-res PNG and JPEG files.

5. Is there a minimum order?
Most print methods have no minimum. For screen printing, the minimum is 20 units.

6. Can I order just one shirt?
Yes! We support one-off orders for DTG or heat transfers.

7. What’s the turnaround time?
Standard orders (under 50 units) are ready in 5–10 business days. Larger jobs may take a bit longer.

8. Do you offer rush orders?
Yes! Rush production is available. Contact us for express options and availability.

9. Can I use licensed or copyrighted designs?
You’ll need permission to use copyrighted material. Gymprint follows all copyright laws.

10. Can I request a sample first?
Yes, samples are available for a fee if you'd like to test before placing a larger order.

11. Can I mix colours and sizes?
Absolutely. Mix and match styles, colours, and sizes. Pricing changes only if artwork or print colours vary.

12. How long do the prints last?
With proper care, your prints will last the life of the garment. We recommend washing inside-out and avoiding tumble drying.

13. Do you have a physical location or showroom?
Gymprint is online first, but we’re here to help every step of the way. Need support or a custom quote? Reach out anytime! We’ve got you covered.

 

 

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